SHIPPING
Processing Orders are carefully prepared and shipped within 1-3 business days. You'll receive a confirmation email with tracking as soon as your order is on its way.
Where we ship We ship worldwide. Shipping rates are calculated at checkout based on your destination.
Delivery estimates
United States: approximately 3-5 business days
International: approximately 7-21 business days
Delivery times are estimates and may vary with the carrier and customs.
Duties & taxes International orders may be subject to import duties or taxes set by your country. These are the responsibility of the customer and are not included at checkout.
Lost or delayed parcels If your order hasn't arrived within the estimated window, email us at support@dawnbradburydesign.com and we'll help track it down.
RETURNS
Every Dawn Bradbury piece is made in limited runs and finished by hand, so all sales are final. We know that's a commitment, and we want you to feel completely confident before you order - so please check the size guide and product details, and reach out to support@dawnbradburydesign.com with any questions at all before purchasing. We're always glad to help you choose.
If something's not right Your happiness matters to us. In the rare case that an item arrives faulty or damaged, we'll absolutely make it right. Just email support@dawnbradburydesign.com within 7 days of delivery with your order number and a photo, and we'll arrange a replacement or refund - with return shipping covered by us.
Order changes Need to update your address or cancel an order? Contact us within 24 hours of ordering and we'll do our best to catch it before it ships.
We're a small brand that cares deeply about every piece we send out - so if anything ever comes up, just reach out. A real person will always reply.